APRIA Healthcare & Starbucks "You Are Here" Collection: Bringing Comfort & Connection to Patients on Their Journey

Indianapolis, IN – October 26, 2023 – APRIA Healthcare LLC, a leading national provider of home healthcare solutions, today announced a heartwarming initiative – the integration of Starbucks’ limited-edition “You Are Here” collectible mugs into care packages delivered to patients receiving chronic condition management services. This thoughtful addition aims to brighten days, foster a sense of normalcy, and provide a small comfort during challenging times. APRIA Healthcare, headquartered in Indianapolis, IN, has been dedicated to improving the quality of life for individuals managing chronic conditions for decades. We’re not just about medical supplies and equipment; we’re about people. We understand that living with a chronic illness impacts every aspect of life, and often leads to feelings of isolation and disruption. We deliver everything from oxygen and respiratory therapy supplies, to sleep apnea equipment and nutritional support – all directly to patients’ homes. But we believe truly holistic care means looking beyond the medical needs. “We’re constantly looking for ways to go above and beyond for our patients,” explains Sarah Miller, APRIA Healthcare’s Director of Patient Experience. “We want them to know we’re here to support them, not just as a medical provider, but as a partner in their well-being. The ‘You Are Here’ mugs felt like a perfect symbol of that. It's a simple gesture, but it speaks volumes.” Why Starbucks “You Are Here” Mugs? The Starbucks "You Are Here" collection, known for its vibrant designs representing different cities and states across the globe, has gained a dedicated following amongst collectors and coffee lovers. But beyond their aesthetic appeal, these mugs hold a deeper resonance – they evoke a sense of place, connection, and the joy of shared experiences. For patients often confined to their homes due to illness, these mugs offer a vicarious escape, a reminder of the world beyond their four walls. The colorful designs can brighten a room, while the city or state depicted can spark conversation, memories, or even inspire future travel plans. “We talked a lot about what we could include in our care packages that wasn’t medical necessarily, but still meaningful,” explains John Davis, APRIA’s Logistics Manager. “We wanted something that could be enjoyed on a daily basis, something that wasn’t going to just sit on a shelf. The mugs checked all the boxes. They're functional, beautiful, and they offer a little bit of joy.” More Than Just a Mug: A Focus on Patient Well-being This initiative is just one example of APRIA Healthcare’s commitment to prioritizing patient well-being beyond traditional medical care. APRIA’s comprehensive support system includes: Personalized Care Plans: Each patient receives a customized care plan tailored to their specific needs and goals, developed in collaboration with their physician. Dedicated Care Teams: Patients are assigned a dedicated team of healthcare professionals, including nurses, respiratory therapists, and customer service representatives, providing ongoing support and guidance. Remote Monitoring: APRIA utilizes cutting-edge remote monitoring technology to track patient progress, identify potential issues, and proactively intervene when necessary. Educational Resources: APRIA provides patients with access to a wealth of educational resources, empowering them to take an active role in their health management. Financial Assistance Programs: APRIA offers financial assistance programs to help patients navigate the cost of healthcare. “We see patients dealing with a lot,” says Maria Rodriguez, a Registered Nurse with APRIA. “Whether it's COPD, heart failure, diabetes, or something else, it’s a daily struggle. Sometimes the biggest thing we can offer is just a little bit of encouragement and a reminder that they’re not alone. A small gesture, like including a mug, can really make a difference in their day." The “You Are Here” mugs are being included in welcome packages sent to new patients, as well as in special care packages delivered throughout the year. APRIA is also exploring opportunities to expand the initiative to include mugs representing different states and cities, allowing patients to connect with their hometowns or dream destinations. “We’re getting amazing feedback already,” adds Sarah Miller. “Patients are posting pictures of their mugs on social media, sharing stories about how much they appreciate the thoughtful gesture. It’s incredibly rewarding to see the positive impact this initiative is having." APRIA Healthcare: Committed to Holistic Care APRIA Healthcare LLC, located at 7353 Company Drive, Indianapolis, IN, 46237, and reachable at 717-722-1083, continues to be a leader in providing innovative and compassionate home healthcare solutions. We believe that everyone deserves to live a full and meaningful life, regardless of their health challenges. Our commitment extends beyond medical equipment and supplies; we are dedicated to improving the overall well-being of our patients, one small gesture at a time. The addition of the Starbucks "You Are Here" mugs is a testament to that commitment – a reminder that even in the midst of illness, there is always room for comfort, connection, and a little bit of joy. It's a small token, yes, but it signifies APRIA’s unwavering dedication to making a positive difference in the lives of those we serve. We're not just delivering healthcare; we're delivering hope.